Who We Are
Elevator & Escalator break and downtime is one of the worst nightmares of any building owner. Not only are they costly to fix, but they also pose life-threatening risks to people who use them. RelyElevator gives you access to a global supply of elevator & escalator parts at your fingertips, ensuring that building owners across the world can avoid unnecessary downtime.
Company Overview
Elevator and escalator downtime can lead to significant revenue losses for building owners, potentially costing millions. At RelyElevator, we provide a global supply of new, refurbished, and legacy elevator and escalator parts to keep your systems running smoothly.
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Factory offering over 3,000 categories of lift components
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Extensive global network of trusted partner suppliers
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Serving customers across 80 countries worldwide
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4.7-star rating based on more than 3,600 customer reviews
Service Exchange
Service exchange offers a cost-effective and eco-friendly solution for replacing faulty elevator or escalator parts with fully operational ones. Simply trade in your old unit for a functional part.
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Matches the quality and performance of new parts
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Minimizes customer downtime
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Includes a full one-year warranty on all exchanged parts
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Offers potential discounts on replacement parts
Obsolete parts
Faulty or outdated parts can trigger a cascade of issues for your elevators and escalators. When downtime strikes, stay calm—sourcing obsolete components doesn’t have to be a challenge.
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Delivers significant cost-saving advantages
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Access to thousands of parts in stock
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Complies with current regulatory standards
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Comes with a full one-year warranty on all obsolete parts
Our process
At RelyElevator, purchasing elevator and escalator parts is straightforward. We serve global customers and ensure smooth communication with a native-speaking sales executive for a seamless experience.
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Outstanding customer service
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Delivery in as little as 3 days
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Dedicated multilingual support team
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No rush fees, handling fees, or hidden costs
